Senior Business Systems Analyst
London, United KingdomABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The job holder will be Greystar’s local expert-level super user and second line support for Yardi , also responsible for requirements gathering, business and systems process mapping and detailed system requirements.
JOB DESCRIPTION
Key Role Responsibilities
Maintains and administers the Yardi Residential Management eco-systems, ensuring data integrity and the standardisation of procedures and practices.
Leads and/or participates in the due diligence and property set up process by completing systems conversions and/or set-up of new properties.
Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements.
Works closely with the UK & US Systems team to ensure that the databases are maintainedin accordance with global policy.
Undertakes 2nd line support for Yardi , analysing issues and problems related to software systems and programs, and determiningand implementing appropriate solutions, training, or maintenanceas necessary.
Prepares and executes ETLs in the appropriate sequence.
Analyses business requirements and writes appropriate YSR reports.
Manages any ad-hoc database changes, as requested and in line with standard procedures governing the database.
Maintains systems and databases for existing and new properties by entering data, running reports and performing audits as necessary.
Works with the Learning and Development Manager to develop technical reports, documents, user support and technical manuals to support systems and software training.
Prepares detailed functional programme specifications for reports, interfaces and other modules.
Communicates with managementregarding the progress of software and systems training initiatives, participation and impact on performance by creating and analysing reports, gathering feedback from managers and team members, reviewing other Company reports related to benchmarks and performance metrics and making recommendations for enhancing results.
Completes various financial, accounting, administrative and other reports and analysis or other duties as assigned or as necessary.
Knowledge & Qualifications
Knowledge and proficiency in Yardi residential ecosystem(CRM Flex, Maintenance IQ, Voyager, AR Manager, MIQ).
A solid understanding of ETLs and YSR.
A solid understanding of SSRS and complex SQL scripts.
A good working knowledge of Yardi International, GL Accounting (AR/AP), Investment and Construction modules.
IT literate and fully conversant with all Microsoft packages including Excel, Access and Project.
Fluent English. Additional European language preferable
Experience & Skills
Experience of working with operational business systems, in a similar senior level system administration or analytical and systems implementation/project management/support role.
Experience of helpdesk/system support services.
Experience within or general understanding of the property sector, in particular residential apartments and third-party management, in order to relate financial and operating analyses to practical business solutions and process improvements.
Solid business analysis skills to be effective at activity and milestone management and tracking of progress.
Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall Company goals; patient, responsive and demonstrates a positive attitude.
Excellent interpersonal skills and the ability to work with impact and influence.
An engaging individual who quickly establishes a strong network of peers and is a trusted colleague across the organisation.
Demonstrates strong commercial awareness.
Understands the cycle of business change and the critical need to engage with stakeholdersthroughout a programme.
Strong team management focus, committed to developing and retaining talented team members.
Recently Viewed
Jobs
You have no recently viewed jobs.
Saved
Jobs
Don’t have any jobs saved yet? Then start looking! Once you’ve found one you’re interested in, click the Save Job button or icon on the search results or job description pages.