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Resident Relocation Project Manager

Woolloongabba, Queensland
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ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.


JOB DESCRIPTION SUMMARY

Greystar is seeking an experienced Project Manager to oversee a major internal resident relocation program at our high-capacity, landmark student accommodation site in Woolloongabba, Brisbane. This is a long-term contract opportunity (~18 months), supporting significant systems, relocation scheduling, and renovation works within a fully occupied, high-rise community.

JOB DESCRIPTION

Operating onsite, you will lead the planning and delivery of staged resident relocations, working closely with Greystar Development and Operations teams, the onsite building operator, contractors, and residents. This is a highly hands-on role requiring strong organisation, stakeholder management, and the ability to balance operational delivery with exceptional resident experience throughout a disruptive construction program.

Key Accountabilities:

  • Lead the end-to-end planning and delivery of staged internal resident relocations within an occupied PBSA asset, aligned to the construction program.

  • Act as the central coordination point between Greystar teams, the onsite operator, and contractors to ensure safe, efficient, and timely relocation execution.

  • Manage resident impacts with a strong service mindset, proactively handling communications, complaints, and dispute resolution.

  • Ensure appropriate resourcing and onsite support is in place during relocation periods, providing hands-on assistance as required.

  • Identify risks and issues early, implementing practical solutions to maintain program momentum and service standards.

About You:

You are a confident and organised Project Manager who thrives in live, fast-moving environments. Comfortable working onsite, you bring a calm, solutions-focused approach to complex operational challenges and stakeholder engagement. You balance delivery and detail with a strong customer mindset, ensuring outcomes are achieved without compromising resident experience.

You’ll bring:

  • Degree qualification in a relevant discipline or equivalent practical experience.

  • Background in property, facilities, construction-adjacent, student accommodation, or hospitality environments highly regarded.

  • Proven experience delivering complex, multi-stakeholder projects within occupied buildings or live environments.

  • Strong communication and customer service skills, including experience managing complaints and resolving conflict.

  • A hands-on, highly organised approach, with the ability to manage competing priorities and make sound decisions in real time.

*This role will require some weekend work (including Saturdays and Sundays), on a rotational schedule, ensuring ongoing onsite support for our resident relocation. Full schedule will be available prior to commencement.

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.  

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

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