The Legal Services and Operations Process Team (OPT) are responsible for mitigating Greystar's risk through strategic oversight of litigation and contracting, addressing legal trends and updating practices, policies, and/or procedures, communications, process design, process improvement, program and project management. The projects and programs are large, cross-functional and cross-regional in nature and impact USPM team members on-site and in support services roles. The OPT is responsible for launching and coordinating pilots and if successful implementing the updated / new projects and programs.

This position is responsible for working closely with the head of Legal Services to develop, implement, and manage the execution of various specialized projects that support the achievement of multi-faceted organizational objectives. Additional responsibilities may include oversight of budgets, participation in plan development and direct or indirect reporting relationships depending on the project and functional area for which the incumbents reside. Incumbents in this role will partner with colleagues and management internal or external to the department to complete projects that streamline, enhance and/or integrate processes, procedures and actions that result in effective, efficient and/or compliant strategies and tactics.

JOB DESCRIPTION

Essential Responsibilties:

• Plan, execute, and finalize projects according to defined timelines and within the allocated budget. The Project Manager is responsible for consulting and coordinating with Company’s stake holders.
• Review and make recommendations on department or cross-departmental planning and design, may contribute in contract negotiations, providing project schedules and budget.
• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines.
• Utilize project management best practices, including risk management, quality management, change management, change control and communication.
• Provide direct or indirect supervision, coordination, and management of all aspects of project work; act as a liaison between different departments, groups and/or 3rd party contacts.
• May facilitate or directly conduct status report meetings with management team to facilitate communication of schedules and project coordination.
• Manage the priorities, schedules, and timelines to help project teams stay on task. Provide feedback, advice, project updates and encouragement to team members/project team.
• Manage by providing leadership, collaboration, supervision, training, guidance and support to all project team members on assigned projects.
• Ensure any quality control measures or processes specific to the function are developed, implemented and/or conducted to ensure expectations are met.
• May create materials, outlines, schedules, procedures and other collateral materials required to effectively manage and execute on projects; may be involved with training or knowledge transfer activities to familiarize and prepare relevant parties for fulfilling any role they may have or impact of the project on them.
• Partner with other areas and functional groups that may require an understanding of each project.
• Act as the central point of contact and support for project initiatives engaging other groups as necessary for any additional administrative, functional or programmatic assistance and partnership and managing all phases of communications related to the project. Adjusts schedules and targets on the project as needs, financing, or scope for the project change. Takes a solution-oriented approach during the stages of the project to ensure the goals of the project are met.
• Create and implement processes and tools for monitoring and project success; Assist in addressing and resolving issues and concerns that arise, manage deadlines and communicate to team effectively to ensure those timelines are met; as well as seek to provide assistance as needed to ensure a successful experience or ROI.
• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).

Required Licenses or Certifications:

• Project Management training or certifications preferred.

Knowledge, Skills, Abilities:

• Project management experience within multifamily industry, compliance, litigation or relevant functional discipline experience preferred.
• High degree of proficiency in Asana project management programs, a significant advantage.
• High degree of proficiency in Microsoft products such as but not limited to Word, Excel, PowerPoint, SharePoint, Forms and database management programs in order to complete required reports and communication materials.
• Demonstrated proficiency in organizing and managing multiple tasks and priorities simultaneously, planning and executing complex projects and remaining calm under high pressure and stressful conditions.
• Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members.
• Demonstrated proficiency in word processing, spreadsheet, property management (Yardi, One Site, Entrata) and database management programs in order to complete required reports, a significant advantage.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal reports, contracts, and documents.
• Able to build and maintain productive and trusting relationships with team members and others with diverse backgrounds and personalities, objectively address and resolve issues, and promote a positive image of the company and its investment strategies and results.
• Excellent organizational and follow-up skills, ability to set and manage multiple priorities, and oversee detailed projects and other intricate plans.
• College degree in related field, and/or equivalent experience.

Travel/Physical Demands:

• Team members work in an office or remote work environment. No special physical demands are required.
• Occasional travel (less than 15%) within the U.S. may be required to conduct user research, on-site meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

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The salary range for this position is $70,000 - $90,000

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

• Medical, Dental, Vision, Life

• 401(k) with Company Match (eligibility required) 

• Short-term & Long-term Disability

• Critical Illness/Accident/Hospital Indemnity Plans

• Employee Assistance Program

• Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.