Director of Data Operations
R0160930 Remote Texas | Remote Georgia | Remote South Carolina
Overview
Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
Job Responsibilities
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
JOB DESCRIPTION
Key Responsibilities
Platform Operations & Engineering
Own the operational lifecycle of the enterprise data platform, including Databricks, Azure Data Factory, Azure Synapse**, Microsoft Fabric**, and Azure Data Lake.
Own, manage and execute the Data Change Advisory Board (Data CAB) to handshake with Data Engineering and Functional teams to ensure that only a well-tested and quality deliverable makes it to the production environment.
Create directions and establishthe Data Observability across the platform. Establish the data operations SLA for timely and accurate availability of data for any analytics.
Provides inputs to the design and execution of robust data pipelines, ensuring reliability, scalability, and performance across ingestion, transformation, and delivery layers.
Data Governance & Compliance
Partner with Data Governance and Architecture teams to implement data lineage, metadata management, and data quality frameworks.
Ensure compliance with internal and external data policies, including data privacy, security, and regulatory standards.
ITSM & Operational Excellence
Establish and maintain ITSM-aligned processes for incident, change, and problem management related to data operations.
Lead root cause analysis and resolution of data platform issues, ensuring minimal disruption to business operations.
Drive automation and observability across the data stack using tools like Azure Monitor, Log Analytics, and Databricks REST APIs.
Cross-Functional Collaboration
Collaborate with Data Engineering, Analytics, Product, and Infrastructure teams to align operational capabilities with business needs.
Serve as the primary escalation point for data platform issues and coordinate with vendors and internal stakeholders for resolution.
Team Leadership
Lead and mentor a team of DataOps engineers and analysts, fostering a culture of accountability, innovation, and continuous improvement.
Support hiring, onboarding, and career development, including coordination with global and remote teams.
Qualifications
15+ years of experience in data engineering or operations, with 5+ years in a leadership role.
Deep hands-on expertise in Databricks, Azure Data Services, and cloud-native data architectures.
Strong understanding of ITSM frameworks (e.g., ITIL) and experience implementing operational processes at scale.
Proven track record of managing complex data ecosystems and leading cross-functional teams.
Excellent communication, documentation, and stakeholder management skills.
#LI-BB1
#LI-Remote
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Success Profile
What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.
- Professional
- Risk-Taker
- Detail-oriented
- Collaborative
- Strategic
- Communicator
Trending
xMeet our people and discover how you can make an impact providing a home to people across the world.
"Working at Greystar has been an eye opening experience. From day one my supervisors have been enthusiastic and attentive to everything I need to be great at my job. I feel appreciated and know that I’m an important asset to them. Everyday I’m encouraged to improve my knowledge and develop new financial skills while being excited to do so. I was also nervous transitioning from the Marine Corps into the civilian workforce, but with the support of the Greystar accounting family that transition has been much easier."
- Adam
Benefits
Healthcare
Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options
*in select countries
Retirement Planning
We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.
Paid Time Off
Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*
*varies by country
Paid Parental Leave
Maternal and paternal paid leave is available for the birth or adoption of a child
Professional Development
Ongoing support is available for career advancement opportunities in addition to corporate training programs
Employee Assistance
Program
Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you
Note: Outlined benefits may vary by international region.
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