APAC Supplier Compliance & Procurement Lead
Full time Sydney, New South WalesABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
Reporting to the Manager, Source to Contract Operations (S2C), you will provide day-to-day support for an assigned property portfolio across supplier record setup and maintenance, the supplier compliance program, and third-party credentialing. You will maintain supplier information across our property accounting systems, support and train property teams, and help ensure suppliers are onboarded and compliant with owner and Greystar requirements.
JOB DESCRIPTION
This role is ideally suited to an experienced professional from a procurement, accounts payable or property operations background who is energised by systems and getting the details right. You’ll own supplier data integrity across our APAC region, and at as a point of contact for cross-functional teams across multiple markets.
Key Responsibilities
- Supplier data governance: Own the accuracy, integrity and compliance of supplier records across our property accounting systems, ensuring consistency across markets, currencies and regulatory requirements.
- Compliance and credentialing: Lead supplier onboarding, validate insurance documentation (certificates of insurance / currency) against requirements, and investigate and resolve bank account verification exceptions.
- Help desk and stakeholder support: Manage the help desk queue and meet agreed service levels. Act as the go-to expert for property teams, providing training, guidance and coaching on supplier processes.
- Reporting and continuous improvement: Produce compliance and performance reporting, identify risks and trends, and drive process and system improvements. Use your judgement on complex issues, escalating to senior team members where needed.
- Team contribution: Share knowledge, document best practice and support onboarding of newer team members.
About You
You’re an organised, service-minded professional with a strong track record in procurement, accounts payable, supplier management or property operations. You take pride in accuracy, work independently, and can manage competing priorities across time zones and stakeholder groups. You communicate clearly and confidently with colleagues at all levels, and you’re comfortable questioning how things are done and recommending a better way.
Experience in residential real estate (for example, in community or property management) is preferred but not essential. A relevant tertiary qualification is advantageous.
You’ll bring:
- 7 years’ experience in procurement, accounts payable, supplier management or property operations.
- Strong attention to detail, with proven experience managing a help desk or service queue within agreed service levels.
- Advanced proficiency in spreadsheet, property management and database tools. Experience validating supplier insurance and compliance documentation is highly regarded.
- Experience working across multiple markets or in a regional or shared services environment is highly regarded.
- Sound judgement, and the confidence to coach colleagues and influence stakeholders.
Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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