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Leasing Coordinator

R0141422 The Gladstone South Melbourne, Victoria

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Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

Job Responsibilities

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.


JOB DESCRIPTION SUMMARY

This role is based on site at our brand new, luxury build to rent apartments in Melbourne. Working as part of a close-knit team, the Leasing Coordinator will be responsible for supporting the leasing team with the community’s marketing, leasing and renewal strategies to achieve business goals and objectives.

Our onsite teams support our resident community. This is a permanent, full time position with core hours Monday – Friday, 12pm – 8pm.

JOB DESCRIPTION

Key responsibilities:

  • Prepare and maintain resident lease files, ensuring accuracy in terms, rates, and documentation.
  • Assist with lease signings and move-ins, preparing packages and coordinating appointments.
  • Support leasing and marketing by creating materials, following up with prospects, and assisting with renewals.
  • Enter and update lease data in property management software (Yardi/OneSite), generating reports as needed.
  • Welcome prospective residents, qualify leads, show apartments, and assist with applications.
  • Address resident concerns professionally, escalating issues when necessary.
  • Complete financial, administrative, and compliance reports while ensuring regulatory adherence.
  • Identify opportunities for operational improvements and contribute to community enhancements.
  • Maintain safety standards, report concerns, and stay updated on industry best practices.

To be successful in this role, you should have skills including:

  • Demonstrated experience within administration / sales support with experience within the property / real estate industry highly regarded
  • Excellent customer service and stakeholder skills
  • Strong Communication – Excellent written, verbal, and presentation skills
  • Team Player & Self-Starter – Works well in a team and independently, taking ownership of tasks.
  • Compliance & Licensing – Must hold a valid driver’s license, and have the ability to obtain a favourable National Criminal History Check and Working with Children check.

Why work for Greystar?

Looking for an exciting, hands-on career in the property industry? At Greystar, our onsite teams are at the heart of creating exceptional living experiences. Whether you’re passionate about property management, leasing, facilities maintenance, or community management, you'll play a key role in shaping vibrant communities and delivering top-tier service.

Feel like you might not meet every criteria but you would be a great fit for our team? We will never know if you don’t apply!

To find out more about us and working at Greystar, click here: https://www.greystar.com/

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.  

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

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Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Professional
  • Organized
  • Responsible
  • Resourceful
  • Helpful
  • Confident

Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options

*in select countries

Retirement Planning

We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*

*varies by country

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance
Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

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