Ejecutiva de Atención al Cliente
R0155241 Somma Asturias Santiago, Region Metropolitana de Santiago
Overview
Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
Job Responsibilities
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
JOB DESCRIPTION
🌟 ¡Haz encontrado tu próxima oportunidad! 🌟
Ejecutiva de Atención al Cliente
¿Te apasiona el área comercial y buscas desafíos con interacción directa con clientes? ¡Entonces, tenemos el trabajo perfecto para ti!
Sobre Nosotros:
Somos Greystar Internacional, líderes globales en inversión, desarrollo y administración de propiedades de vivienda en arriendo desde 1993. Ofrecemos departamentos totalmente equipados, con amenidades de lujo y un servicio de administración profesional que está marcando la pauta en el mercado.
Nuestro objetivo principal: Ofrecer un estilo de vida exclusivo y experiencias únicas para nuestros residentes.
En Greystar, las personas son el centro de todo lo que hacemos. Nuestros pilares y valores guían nuestras acciones y manera de operar. Promovemos un entorno de diversidad, igualdad e inclusión, reforzado por iniciativas que crean un excelente lugar para trabajar.
¿Te interesa? ¡Descubre más sobre las funciones!
Como Ejecutivo/a de experiencia en Greystar, serás fundamental para mantener nuestras instalaciones en óptimas condiciones, garantizando un servicio de calidad y contribuyendo al confort de nuestros residentes. A continuación, algunas de las responsabilidades clave de esta posición:
Recibir y atender a potenciales clientes, realizando las demostraciones pertinentes de las distintas unidades y espacios comunes, con el propósito de entregar información sobre nuestro servicio y producto.
Recibir y atender y dar seguimiento a los requerimientos de los clientes y residentes y en su caso, gestionar y derivar las consultas, solicitudes, y reclamos a las áreas de la Compañía que correspondan.
Mantener actualizados sistemas de la Compañía con los datos y antecedentes de contacto de los clientes y residentes.
Ofrecer y atender a todos los aspectos de la atención al cliente, incluido un servicio integral de atención al público que anticipe y supere las expectativas de losresidentes, así como velar por el correcto mantenimiento, presentación, ornato y limpieza de las áreas comunes.
Datos importantes del cargo:
- Este es un cargo 100% presencial, con mucha interacción con clientes, que trabaja directamente en el edificio asignado
- Horario de 44 horas semanales
- Los días de trabajo son de lunes a viernes.
- Actualmente estamos buscando personas para nuestros proyectos que están ubicados en las comunas de RM.
La renta se compone de la siguiente manera:
- Base: $550.000
- Gratificación legal mensual
- Asignación de colación: $50.000
- Asignación de movilización: $50.000
¡Esperamos tu postulación! 📩
Success Profile
What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.
- Professional
- Risk-Taker
- Detail-oriented
- Collaborative
- Strategic
- Communicator
Trending
xMeet our people and discover how you can make an impact providing a home to people across the world.
"Working at Greystar has been an eye opening experience. From day one my supervisors have been enthusiastic and attentive to everything I need to be great at my job. I feel appreciated and know that I’m an important asset to them. Everyday I’m encouraged to improve my knowledge and develop new financial skills while being excited to do so. I was also nervous transitioning from the Marine Corps into the civilian workforce, but with the support of the Greystar accounting family that transition has been much easier."
- Adam
Benefits
Healthcare
Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options
*in select countries
Retirement Planning
We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.
Paid Time Off
Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*
*varies by country
Paid Parental Leave
Maternal and paternal paid leave is available for the birth or adoption of a child
Professional Development
Ongoing support is available for career advancement opportunities in addition to corporate training programs
Employee Assistance
Program
Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you
Note: Outlined benefits may vary by international region.
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