Residential Education and Community Engagement

• Facilitate, monitor, report and evaluate engagement strategies based on the values of River Trail Village.

• Assist with the planning and implementation of community development and engagement activities and educational events within the residential community.

• Serves as an Administrative Hearing Officer for policy violations that occur within the community.

• Abides by, interprets, educates on, and enforces Residential and College policy, procedures, and regulations.

2. Facilities and Operations

• Assists with the opening of the community, including preparing prior to resident arrival and welcoming residents to their community on move in day.Assists with closing the community at the end of the year and transitioning into the next year.

• Manage administrative aspects of the residential community, including administering room inventory reports, executing health and safety inspections, key inventories, room changes, and other details as related to the opening and closing of the community in collaboration with the River Trail Village Team.

• Assume the overall responsibility of a residential community, monitoring and reporting concerns related to the safety and facilities of the community.

• Ensure that daily maintenance and custodial issues are effectively and efficiently entered and managed within the residential community.

• Assist in facilitation of annual resident satisfaction survey.

• Prepare reports to capture success, challenges, and inner workings of the residential community.

• Work with the River Trail Village Team to oversee the daily functions of the residential community.

3. Student Support

• Serves as a resource for students and staff to address needs and concerns in an effective and timely manner.

• Meet individually with students and, when appropriate, with parents to assist them in making appropriate choices and utilizingappropriate resources to help foster success at Napa Valley College.

• Serve as on-call professional staff on a rotating basis during weekend and evening hours to respond to residential emergencies dealing with student behavior, mental health emergencies, and other situations that require an immediate response.Communicate effectively with NVC Police Department and other campus partners to respond to emergency situations.

• Provide and support student recognition initiatives and promote leadership opportunities.  

• Maintain a professional relationship with Napa Valley College students, offering assistance and support through regular student contact, and conducting wellness checks upon request.

4. Staff Management

• Supervise, mentor, evaluate, train, and make recommendations for six Resident Assistants. 

• Actively participate in the facilitation of Resident Assistant/Community Assistantselection, rehire and placement processes.

• Develop, implement, and assess semi-annual (fall and winter) training programs and weekly staff meetings for the purpose of staff education and on-going professional development of the residential education paraprofessional team in collaboration with the River Trail Village Team. 

• Model and promote inclusiveness through staff training, and support of company and campus wide DEI Initiatives.

5. Department Leadership and Teamwork

• Attend and actively participate in River Trail Village Team meetings, trainings, retreats, and development opportunities.

• Be accessible, visible, and present for selectCollege-wide programs, speakers, and athletics events.

• Employ and promote supportive, collaborative, and educational communication skills with faculty, staff, and students.

• Support the various programs and initiatives, including leasing efforts of the department in addition to primary duties.

• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy.

• Perform other duties as assigned by the supervisoror their designee.

Essential Qualifications:

• A Bachelor's degree is required. Experience in residence life and housing.

• Supervisory skills which inspire, motivate, and foster a culture in which all staff members are treated with respect, fairness, and professionalism and promotes professional development among the team. 

• Detail-oriented and self-motivated with the ability to work independently and as leader and collaborative member of a team.

• Sensitive, diplomatic, and articulate written and verbal communication skills.

• Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns in a fast-paced environment.

• A demonstrated commitment and passion for professional growth in the areas of student learning and development, community development, supporting students’ well-being, and best practices in residence life programs and operations.

• Commitment to expand knowledge and awareness of diversity, equity, and inclusion, understanding cultural differences, social identities, and historical inequalities, and strategies for interacting effectively with people different from oneself.

• Commitment to professional growth in best practices in using technology in residence life and student affairs to increase efficiency, accessibility, and quality of housing operations and residence life practices (Microsoft Office suite, Google suite assignments, billing, and conduct database management systems, social media, community development tracking).

• This is a full-time, benefits eligible, live-on position.The incumbent must live in College-owned housing.

• Availability on weekends and evenings as needed.

Preferred Qualifications:

• Master's degree in higher education, counseling, student personnel services, student affairs administration, or other relevant field. 

• Experience using diversity, equity, and inclusion lens in delivering programs and services practice (i.e., staffing practices, supervision, training, policies, programs).

• Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (all gender spaces, Title IX, affinity-based living learning communities, ADA compliance).

• Experience in housing systems that include crisis management, student advising, program planning, and supervision of student staff.

• Demonstrated skills in public speaking, facilitating conversations, and presenting to families, students, staff, and other constituents.

• Experience with student conduct, mediating student conflicts and restorative approaches to conflict resolution.

• Experience planning and successfully executing programs, events, and trainings.