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Regional Maintenance Manager - Greystar Owned Assets

R0141032 City Office Memphis Memphis, Tennessee | Remote Alabama | Remote Alaska | Remote Arizona | Remote Arkansas | Remote California | Remote Colorado | Remote Connecticut | Remote Delaware | Remote District of Columbia | Remote Florida | Remote Georgia | Remote Hawaii | Remote Idaho | Remote Illinois | Remote Indiana | Remote Iowa | Remote Kansas | Remote Kentucky | Remote Louisiana | Remote Maine | Remote Maryland | Remote Massachusetts | Remote Michigan | Remote Minnesota | Remote Mississippi | Remote Missouri | Remote Montana | Remote Nebraska | Remote Nevada | Remote New Hampshire | Remote New Jersey | Remote New Mexico | Remote New York | Remote North Carolina | Remote North Dakota | Remote Ohio | Remote Oklahoma | Remote Oregon | Remote Pennsylvania | Remote Rhode Island | Remote South Carolina | Remote South Dakota | Remote Tennessee | Remote Texas | Remote Utah | Remote Vermont | Remote Virginia | Remote Washington | Remote West Virginia | Remote Wisconsin | Remote Wyoming

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Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

Job Responsibilities

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.


JOB DESCRIPTION SUMMARY

The Regional Maintenance Manager (RMM) is responsible for mentoring and training on-site service team members as
well as ensuring compliance to company policies for maintenance. Additionally, the RMM will meet with and present various recommendations to owners and senior leadership, assist in developing scopes of work, managing vendor (supplier) relations, and analyzing properties with respect to capital needs, budgeting and maintenance.

JOB DESCRIPTION

This is a fully remote position based anywhere in the United States and requires up to 75% travel.

This position supports a portfolio in the Southern Atlantic states.

Conducts annual maintenance inspections to company standards as necessary, completing the process by ensuring that all steps of the inspection for himself and the District Maintenance Manager (DMM), where applicable, are complete and reported to leadership.

• Track the annual Elevated Surface Inspection conducted by the site teams, completing the process by ensuring that all steps of the inspection are complete and reported to leadership.

• Lead on-site maintenance staff in the diagnosis of problems and repairs related to HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structure, and appliances. Schedule preventive and floating maintenance, if applicable.

• Schedule and conduct training workshops and classes, including tracking the registration process through final close-out of all classes in the current Learning Management System (LMS). Assign and work with DMM, where applicable, to conduct and track classes.

• Assist the Regional Property Manager (RPM) with the annual budget process providing subject matter expertise for maintenance-related items.

• Evaluate suppliers and their services on an annual basis based on quality, customer service and pricing

. • Assist in the interview process for Service Supervisors to help assess the candidate's technical qualifications and cultural fit within the organization's maintenance team. Provide a post-interview written report on the Candidate's qualification for the position to the hiring manager.

• Supports community and the RPM with associate training, coaching and discipline.

• Perform other tasks as directed.

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).

• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s)

. • Identifies areas for improvement and offers suggestions to improve efficiency and productivity

. • Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.

Additional Job Details

The Regional Maintenance Manager (RMM) is responsible for mentoring and training on-site service team members throughout the Southeast region, as well as ensuring compliance with company policies for maintenance. Additionally, the RMM will support regional due diligence initiatives including acquisitions, new fee-managed student contracts, and support the stabilization of new assets. This includes reviews of work order logs and assisting with acquisition walks within the region.

Ideal candidates will be proficient in Greystar technology tools and able to train onsite team members in the use of products including Leonardo247 and the Entrata Facilities Mobile App.

The salary range for this position is $85,000 to $95,000.

Additional Compensation:

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

CLOSING DATE

February 28, 2025
Apply Now

Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Professional
  • Risk-Taker
  • Detail-oriented
  • Collaborative
  • Strategic
  • Communicator

Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options

*in select countries

Retirement Planning

We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*

*varies by country

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance
Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

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