ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Senior HR Specialist / Coordinator performs tasks, activities and processes that ensure the effective management of HR operations related to pay and benefits, recruitment, on-boarding and other general HR activities.

Provides support for ad-hoc projects that are managed and led by the People & Culture team including support for specific HR projects and initiatives which focus on optimising HR processes, ensuring consistent service delivery and supporting project implementation across Europe.

JOB DESCRIPTION

Key Role Responsibilities:

Recruitment & onboarding:

• Supports the new-hire and on-boarding process; issuing and collecting all necessary documentation and answering manager and team member questions around documents, processes and policies.
• Completes pre-employment paperwork.
• Welcome new joiners, benefits enrolment, and employee related systems updates.
  

Payroll & benefits administration:

• Collates and processes all monthly payroll changes in payroll system within monthly deadlines, monitoring compliance with policies on time and attendance, overtime and on call payments; carries out variance checks, resolves problems with inaccurate payroll submissions and provides support in managing approvals processes.
• Provides guidance and support to managers and team members on the Company’s payroll processes and related policies; resolving special problems in liaison with other members of the HR team and fielding day-to-day questions, issues and concerns.
• Communicates employee changes such as new hires, leavers, contribution changes and other changes related to “life events”, to the Company’s benefits providers and ensures that any necessary communications from benefit providers is distributed to team members in a timely manner.

General administration:

• Maintains employee record management (personal files) in an orderly and efficient manner; scanning, filing, making file content available on request as appropriate to team members, managers or other authorised parties. Routinely auditing personal and other files for completeness, consistency and security
• Maintains absence records and reports on any aspects of HR activity as required e.g. absenteeism, holidays, recruitment and retention
• Operates the HRIS & Time & Attendance Systems  (Workday/Dayforce)
• Liaises with relevant members of the HR team to ensure that any team member changes around pay have been effectively communicated 
• Supports communication of employee changes such as new hires, leavers, contribution changes and other changes related to “life events”, to the Company’s benefits providers
• Prepares documents, letters and other communication material for internal or external distribution related to the Company’s human resources policies, procedures and processes; in particular changes to terms and conditions, family and other leave arrangements
• Completes/ produces regular and adhoc reports for Finance, managers and other statutory bodies.
  

Organisational Responsibilities:

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
• Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes

Experience & Skills: 

Essential:

• Experience in reporting payroll data for internal budgeting and reporting purposes.
• Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall Company goals.
• Strong team working and interpersonal skills
• Possesses very strong attention to detail and methodical in approach
• Goal oriented, flexible and able to work in a fast-paced environment
• Demonstrates good commercial awareness.
• High level of English.
• Excellent interpersonal skills.
• Patient, responsive and demonstrates a positive attitude.
• Proficient in word processing and use of spreadsheets to maintain records of information and to develop and provide information.
• Mathematical skills necessary to manage any manual checks of calculations required for payroll administration
• Demonstrates ability in managing multiple activities and/ or priorities and detail orientation to produce and manage accurate and complete files, documents and sensitive data