Key Responsibilities: 

Employee Relations 

• Act as the primary ER lead for UK & IE,providingauthoritative guidance on complex, high‑riskand sensitive ER matters, and setting standards for best practice across Student and Multifamily operations

• Serve as a trusted expert in UK & IE employment law, advising managers and senior stakeholders on risk management, legal implications, and strategic options

• Provide second‑line and escalation‑level ER support, coaching managers through difficult conversations, investigations and hearings, and ensuring consistent,fairand commercially balanced outcomes

• Provide coaching, oversee and quality‑assure the full lifecycle of ER cases handled bythe HR Advisor, ensuring documentation, timelines and recommendations meethigh standards

• Partner closely withHRBPs on restructures, TUPE,Mergers & Acquisitions,Disposals,organisationalchangeand otherprogrammesrequiring advanced ERexpertise

• Build strong, influential relationships across Operations, becoming a go‑to advisor foronsiteleaders and a driver of positive workplace culture and management capability

• Identifycase trends andwork withbusiness partners tosharinginsightto implementstrategiesto mitigate further risk.

Process improvement:

• Lead on the continuous improvement of HR processes,identifyingissues, recommending enhancements, and ensuring process changes are embedded across UK & IEoperations

• Take ownership of updating and improving HR policies, ER templates,guidanceand toolkits, ensuring theyremainlegally compliant, practical, and manager‑friendly

General administration:

• Work with UK & IE, and EU Shared Services teams to ensure compliance with SLAs in delivering a seamless service to team members.

• Respond to employee queries, resolve issues, and communicate outcomes effectively

• Processing and oversight of monthly payroll changes ensuring accuracy on complex cases (e.g.sick pay, contractual changes, TUPE movements) 

General HR Operations Leadership

• Provideleadership,coachingand quality assuranceto theEU Shared ServicesteamandHR Advisor, ensuring workis accurate, timely and aligned with Greystar standards

• Draft, review and qualitycheck HR documents involving elevated risk or sensitivity (e.g., disciplinary outcomes, settlement documentation inputs, complex contract variations)

• Maintainhigh standardsof compliance, reporting and audit readiness across all HRrelated record keeping

• Monitor HR activity trends (ER themes, absence patterns, turnover drivers) and proactively escalate insights to the HRBPs