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Senior Client Accountant

R0193730 London Corporate Office London, United Kingdom Full time

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Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

Job Responsibilities

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.


JOB DESCRIPTION SUMMARY

To hold ultimate accountability for the delivery of best-in-class financial reporting to Greystar’s institutional clients across a defined portfolio of assets. This is a client relationship and business partnering role: the detailed preparation of the financial reporting is outsourced, and the Senior Client Accountant oversees, reviews and owns the quality of that output — not its production. Acting as the central point of accountability for reporting quality and the primary relationship owner for their clients, the role translates financial performance into meaningful narrative and insight, bridging the outsourced accounting function, site teams, asset management and wider HQ departments to deliver seamless, value-added reporting. The role sets and upholds the reporting standard the outsourced team is held to, ensuring every output that reaches a client is accurate, insightful and delivered to the highest standard.

JOB DESCRIPTION

Key Responsibilities:

Reporting Oversight, Quality Assurance & Accountability

▪  Hold ultimate accountability for the accuracy, quality and timeliness of all financial reporting delivered to clients across the portfolio, notwithstanding that detailed preparation is performed by the outsourced provider.

▪  Act as the primary business partner and quality controller for the outsourced client accounting team, reviewing and challenging all financial outputs — P&L, Balance Sheet, Cash Flow, reconciliations and supporting schedules — before client delivery.

▪  Set, document and maintain the reporting standard, review protocols and communication rhythms the outsourced team works to, ensuring output is right-first-time and delivered on schedule.

▪  Provide clear, constructive feedback to the outsourced team, developing shared standards and escalation pathways, and driving continuous improvement where recurring errors or process gaps arise.

▪  Own the end-to-end reporting timetable for the portfolio, coordinating across teams so all client deadlines are met without compromising quality.

Site Team Engagement & P&L Validation

▪  Engage proactively with on-site property management teams to obtain the operational context required to validate and finalise the monthly reporting prepared by the outsourced team.

▪  Query, challenge and validate site-level costs, accruals and income lines, ensuring the financials accurately reflect operational activity before sign-off.

▪  Act as the bridge between the outsourced accounting team and site operations, translating financial queries into operational language and back, and ensuring the outsourced team receives the information it needs.

▪  Support site teams in understanding reporting requirements, fostering accountability for the accuracy and timeliness of the information they provide.

Client Relationship Management & Reporting Delivery

▪  Serve as the primary point of contact for institutional clients on all financial reporting matters, building trusted, long-term advisory relationships.

▪  Lead client reporting meetings and calls, presenting monthly, quarterly and annual financial packs with confidence and clarity, and owning the client relationship as its senior finance representative.

▪  Share insightful variance analysis and management commentary that explains performance drivers, highlights risks and opportunities, and supports client decision-making.

▪  Add genuine value through a deep understanding of asset performance, translating financial data into strategic narrative that goes beyond the numbers.

▪  Anticipate client needs, responding proactively with bespoke analysis, tailored reporting or ad hoc support, and ensuring all outputs (P&L, Balance Sheet, Cash Flow, Variance Analysis, NOI, CapEx, Vacancy) are compliant with UK GAAP/IFRS and relevant lease or fund requirements.

Internal Business Partnering

▪  Develop effective working relationships with the Asset Management team, ensuring financial reporting supports asset-level decision-making and performance monitoring.

▪  Work closely with Mobilisation teams during onboarding of new properties, ensuring reporting frameworks, systems and data flows are established correctly from day one — including clean set-up with the outsourced provider.

▪  Partner with other HQ functions to resolve cross-functional matters that impact client reporting.

▪  Maintain strong relationships with Property Management to support service charge reconciliations, RICS compliance and operational cost management.

▪  Represent the finance function positively across all internal interactions, contributing to a culture of collaboration and shared accountability.

Audit Management & Compliance

▪  Support the annual statutory audit across the portfolio and managing the auditor relationship end to end.

▪  Oversee the timely provision of audit evidence, resolving auditor queries efficiently and escalating material issues to senior leadership where necessary.

▪  Ensure all client financial records and reporting outputs comply with UK GAAP, IFRS and internal control frameworks, and maintain a robust control environment over the outsourced reporting process.

▪  Monitor changes in accounting standards and regulatory requirements, assessing their impact on client reporting and updating processes accordingly.

Reporting Excellence & Continuous Improvement

▪  Own and continuously raise the reporting standard across the portfolio, developing and maintaining standardised templates, commentary frameworks and best-practice guides that the outsourced provider delivers against.

▪  Lead or contribute to projects that enhance the efficiency and quality of financial reporting, including automation, system development (Yardi) and refinement of the outsourced operating model.

▪  Share best practice across the wider finance function and support group-level reporting requirements.

▪  Support the wider finance team during peak periods, contributing to a culture of high performance, continuous improvement and professional development.

Key Skills & Experience

▪  Qualified accountant (ACA, ACCA or CIMA) with demonstrable post-qualification experience in property or real estate finance.

▪  Proven ability to manage, review and hold to account the work of outsourced, offshore or shared-service finance teams, with a collaborative and solution-focused approach.

▪  Experience in an institutional client-facing or fund accounting environment, with a track record of building trusted advisory relationships and owning client relationships directly.

▪  Strong understanding of UK GAAP and/or IFRS, with experience preparing or reviewing statutory financial statements.

▪  Excellent analytical and communication skills — able to translate complex financial data into clear, meaningful narrative for non-finance and client audiences.

▪  Strong stakeholder management, with the confidence to engage effectively with clients, site teams, outsourced providers and senior leadership.

▪  Highly organised, able to manage multiple client reporting cycles simultaneously and maintain quality under deadline pressure.

▪  Experience of audit management and statutory reporting processes.

▪  Proficient in financial reporting software and advanced Excel; experience with Yardi, MRI or similar property management systems advantageous.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

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Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Professional
  • Risk-Taker
  • Detail-oriented
  • Collaborative
  • Strategic
  • Communicator

Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options

*in select countries

Retirement Planning

We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*

*varies by country

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance
Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

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