Key Role Responsibilities

• Ensure the smooth running of payroll through managing the payroll input process and activities acting as an escalation point for queries
• Manage transactional services of payroll working with in-country HR Advisors and supporting the HRBP team
• Proactively streamline processes and systems to improve ways of working and make them more efficient & scalable as our business grows
• Represent Europe during the implementation of a new global payroll platform
• Be accountable for data integrity in systems, embedding robust quality assurance and control mechanisms into new processes to ensure compliance and exemplary data management
• Complete compliance audits to ensure we have all relevant employee documents and systems are maintained and accurate
• Ensure that all services delivered are documented in standard operating procedures & measured against the agreed critical SLAs/KPIs
• Work in conjunction with the Finance Department on reconciliations & audits
• Ensure compliance with local regulations and legal requirements as well as all related aspects of GDPR.
• Produce regular activity reports/dashboards for leaders.

Knowledge & Qualifications

Essential

• Graduate calibre or equivalent experience.
• Demonstrated ability to operate a broad range of computer packages, including advanced skills in current Microsoft applications and familiarity with HRIS, ideally Workday
• Detailed knowledge and understanding of payroll production processes in the UK & other European countries

Experience & Skills

Essential

• A proven track record in International/Europe payroll
• Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall Company goals
• High accuracy and attention to detail
• Excellent organisational skills with the ability to manage multiple projects and priorities to work effectively to deadlines and show good judgement under pressure
• Creative problem solver when presented with complex issues, with the initiative to explore new ideas and ways of working to achieve results
• The ability to adapt to a constantly changing environment and to work collaboratively to drive results and support the wider team and business objectives
• Knowledge of GDPR and implications for HR processes and data management
• Highly organised and deadline focused, with the ability to work through and motivate others to deliver

Desirable

• Demonstrated experience working in a multinational environment.
• Knowledge of service delivery review, process mapping, process improvement - demonstrable experience of improving systems and processes, including quality assurance and compliance
• Experience of managing HR projects
• European language – ideally Spanish, German or French.
• CIPP, or relevant industry qualification.