ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This student position serves as the first point of contact for callers and visitors within the Campus Housing office. This person must possess a professional demeanor as he/she most often is the first impression of the University of Kentucky, it's housing and marketing departments as well as our properties. This role will provide administrative support to both the Assignments and Marketing teams. Additionally, this position will assist in generating interest and driving new leasing traffic to Campus Housing, serve as a Campus Housing representative at student events as well as provide additional support for the surrounding community at large marketing/leasing events.

JOB DESCRIPTION

1. Deliver outstanding customer service to all visitors, callers, and other internal/external customers.
2. Answer phone calls promptly with the approved greeting and take detailed messages when referring the customer to someone else.
3. Respond to emails in a timely and complete manner.
4. Greet all walk-in guests with a friendly and professional demeanor.
5. Provide accurate and comprehensive housing and marketing information to students and parents.
6. Assist team and other teams with various tasks and projects, as needed.
7. Assist with performing data entry, file management, and clerical support with projects.
8. Generate excitement and interest about on-campus housing during external marketing outreach efforts.
9. Engage with prospective students and parents while discussing their housing needs.
10. Assist in creating social media posts to inform and connect with prospective, current, and future students and their parents about important dates and events.
11. Represent and promote Campus Housing at sporting events, Big Blue Nation Orientations (BBNOs), high-traffic on-campus locations, and other large campus events.
12. Maintain curb appeal and cleanliness of properties at all times and understand the importance of the retention of residents for occupancy purposes.
13. Perform all work necessary to make the units and rooms ready for occupancy.
14. Assist with planning and coordinating events, projects, etc.
15. Finish all necessary training as required for the position.
16. May be required to accept overtime if need exists.
17. Perform other duties as assigned or as necessary.

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part-time Team Members*:

• 401(k) with Company Match (eligibility required)

• Employee Assistance Program

• Paid sick time

*For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.