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Night Desk Assistant - Haven at Elgin (Student Living)

R0118345 Haven At Elgin Houston, Texas

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Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

Job Responsibilities

Haven at Elgin is seeking a dedicated Night Desk Assistant to join our vibrant team and play a vital role in fostering a safe and secure living environment for our residents. You'll provide exceptional customer service, ensure resident well-being after dark, and contribute to a positive community atmosphere.


JOB DESCRIPTION

1.    Welcome residents and guests with a friendly and professional demeanor, fostering a sense of community.
2.    Securely sign in guests after verifying identification, adhering to all safety protocols.
3.    Efficiently manage resident packages delivered outside of business hours, ensuring proper documentation, safekeeping, and timely communication with residents.
4.    Respond promptly to resident lockouts by following established procedures to regain entry and minimize disruption.
5.    Conduct regular and proactive patrols throughout the community to ensure all doors and access points are closed and secure, contributing to a safe environment.
6.    Maintain a watchful eye for any suspicious activity, report any concerns to appropriate personnel immediately, and take appropriate action as needed.
7.    Maintain a clean and organized work area, upholding a professional image for the community.
8.    Adhere to all company policies and procedures, ensuring the smooth operation of the night desk.

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Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

  • Medical, Dental, Vision, Life

  • 401(k) with Company Match (eligibility required) 

  • Short-term & Long-term Disability

  • Critical Illness/Accident/Hospital Indemnity Plans

  • Employee Assistance Program

  • Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Professional
  • Organized
  • Responsible
  • Resourceful
  • Helpful
  • Confident

Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

Retirement Planning

Flexible Spending Accounts and Employer-matched 401(k) plans are offered

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance
Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

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