ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Supports the Estates Manager to achieve operations and financial goals through overseeing the teams and performing the facilities tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas to meet the Company’s requirements for building standards, health and safety, statutory compliance and overall asset functionality.

JOB DESCRIPTION

Key Role Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly
• Maintain a focus on delivering services within agreed budgetary & resource parameters.
• Administer all property maintenance & records in accordance with Greystar policies & procedures.
• Be a liaison with and point of contact to the client; ensuring that communal demise are being maintained, aesthetically and operationally sound.
• Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning
• To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary
• Undertake repair and maintenance tasks to a high-quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting and; required statutory testing
• Understand and respond to health and safety matters in an appropriate & timely manner
• Moving furniture and heavy items from location to location on site as required.
• Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
• Co-ordinate Contractors/Suppliers executing minor works contract on site
• Monitor Sub-Contractors performance to standard and retain accurate records of their site operations including all relevant RAMS & Permits to Work.

About You

• A reasonable level of general education educated to O’Level / GCSE level or equivalent with demonstrable written and numerical skills.
• Awareness of H&S requirements onsite
• Continually strives to improve knowledge, skills and abilities to produce the best results
• Are cognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building is essential experience in Decorating and making good.

Experience & Skills

• Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder / residential construction in the following trades; plumber electrician or carpenter
• Fluent English verbal and written communication skills
• Helpful, friendly personality with effective communication skills behaving in a professional , courteous and helpful manner towards colleagues and residents at all times
• Good team player with strong relationship building and influencing skills
• Positive approach and ability to work with little supervision
• Ability to determine cost effective solutions to repairs
• Contractor & Supplier Supervision skills are desirable
• Excellent organisation skills with the ability to multitask and prioritise
• Numerical skills necessary to complete the above activities
• Flexible approach to work and adaptable to thrive in a changing environment.

• Highlight and assist with the management of any community works.
• Assist in key management ensuring high levels of security at all times.
• Accompany external contractors whilst on site in line with key management and access to accommodation policies and practice.
• Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required
• Manage & maintain all statutory testing records, utilising other team members where appropriate
• Carry out planned preventative maintenance such as monthly emergency lighting, weekly fire alarm tests and fire evacuations.
• Practices proper safety techniques in accordance with Company and safe systems of work guidelines
• Report any incidents or accidents to the Community Manager using the correct system and documentation
• Look to maximise efficiency of utilities

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.