Skip to main content

Resident Experience Coordinator - Maintenance follow up/ front desk - South Palm

R0115865 South Palm Daly City, California

Apply Now

Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best as what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

Job Responsibilities

The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.


JOB DESCRIPTION

Property Type: Stabilized

Schedule: weekend availability is required to be considered.

  • Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
  • Develops and publishes property newsletter, whichincludes planned events, resident services, and advertisements.
  • Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Preparesincident reports pertaining specifically to resident issues, in accordance with Company standards.
  • Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensuresguestsuites are in rental condition and provides additional amenities to residents, such as movie rentals, books, andgames.
  • Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the workcompleted.Prepares weekly maintenance report to verify resident requests are being completed.
  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

#LI-CG1

The hourly range for this position is $19.09 - $28.70 (Daly City)

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

  • Medical, Dental, Vision, Life

  • 401(k) with Company Match (eligibility required) 

  • Short-term & Long-term Disability

  • Critical Illness/Accident/Hospital Indemnity Plans

  • Employee Assistance Program

  • Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Apply Now

Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Professional
  • Organized
  • Responsible
  • Resourceful
  • Helpful
  • Confident

Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

Retirement Planning

Flexible Spending Accounts and Employer-matched 401(k) plans are offered

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance
Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

Recently Viewed
Jobs

You have no recently viewed jobs.

Saved
Jobs

Don’t have any jobs saved yet? Then start looking! Once you’ve found one you’re interested in, click the Save Job button or icon on the search results or job description pages.

Stay up-to-date on all career opportunities at Greystar

Sign up to receive new job alerts based on your preferences.

Opt-in Promotion

By signing up, I acknowledge I have read the Greystar privacy notice, and I wish to receive email and SMS communications.
I understand I can opt out from receiving email and SMS communications at any time.

Already signed up? Update your profile here.