ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The HR Manager provides expertise on the people aspects of the strategy, initiatives and programs within the US Property Management (USPM) business to create a high-performance culture. This role supports team member satisfaction by developing and implementing commercially focused and effective people practices, ensuring the team member experience is at the heart of everything we do.

This role will report to the Managing Director, People & Culture (P&C) within USPM and support a client group of c. 2,500 corporate and 19,000 property based employees.

JOB DESCRIPTION

Key Responsibilities  

•  Support the delivery of an HR strategy that supports growth, operational stability, and the protection of Greystar’s culture and values.
• Collaborate with stakeholders to develop, deliver and monitor people plans; including resource planning, performance management, and talent/ succession management.
• Work collaboratively with the Talent Acquisition & Talent Development teams to ensure operational priorities are understood and provide support to them in executing their initiatives.
• Develop and report on KPIs to identify trends and continuously improve people management activities, including employee attraction, engagement, retention, and performance.
• Create regular and ad-hoc reports on HR metrics, analyzing data to inform strategic decisions. 
• Deliver key people initiatives and change programs by drawing on support from P&C colleagues and engaging key business stakeholders.
• Manage the timely and accurate execution of talent-related activities associated with property and portfolio takeovers and acquisitions to ensure the smooth integration of new team members. 
• Act as a change agent by coaching managers on handling change, creating communications and activities to enhance employee engagement, and building organizational capabilities effectively.
• Collaborate with the Employee Relations team to support the resolution of employee relations issues.  
• Promote employee satisfaction by responding to team members' questions, concerns, and requests, researching and resolving problems, and following up to communicate resolutions.
• Implement and train team members and managers on people-related policies and procedures.
• Identify areas for improvement, offer suggestions to improve efficiency and productivity, and implement ideas that achieve operational excellence.
• Stay up to date on talent-related challenges, workforce needs, and operational strategies that impact USPM team members, and support the delivery of programs and response strategies.
•  Build strong relationships within USPM and across the broader P&C team. 
• Be accountable for data integrity in HR systems, embedding robust quality assurance and control mechanisms to ensure compliance and exemplary data management.
• Prepare documents, letters, and other communications as required.

Knowledge & Skill Requirements

• Proven experience in HR advisory and business partnering.
• Solid HR operations background, particularly in compliance, employee relations, HR processes & employment legislation.
• Proficient in managing multiple projects and priorities.
• Demonstrates a passion for customer service and a flexible approach to working supportively with others.
• Promote employee satisfaction by responding to team member questions, concerns, issues, and requests, researching and resolving problems or errors, and following up to communicate resolutions to achieve overall Company goals.
• Patient, responsive, and demonstrates a positive attitude.
• Demonstrates strong commercial awareness. 
• Excellent interpersonal skills and the ability to work with impact and influence. 
• Ability to prioritize and organize workload and show good judgment under pressure.
• Goal-oriented, flexible, and able to work in a dynamic environment.
• Skilled at building trust and rapport with team members at all levels to engage in productive and candid communication.
• Strong creative problem-solving skills.
• Proficient in word processing, presentation, spreadsheet, and data management applications, and comfortable with internet-based applications and software and technologies.
• Experience working in the property management, hospitality, or retail industry is preferred.

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The salary range for this position is $110,000 - $125,000

Additional Compensation:

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

CLOSING DATE

September 28, 2024