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National Director of Maintenance & Engineering

Charleston, South Carolina | Albuquerque, New Mexico | Atlanta, Georgia | Austin, Texas | Charlotte, North Carolina | Conshohocken, Pennsylvania | Eugene, Oregon | Ft. Lauderdale, Florida | Houston, Texas | Memphis, Tennessee | Nashville, Tennessee | Orlando, Florida | Phoenix, Arizona | Portland, Oregon | Raleigh, North Carolina | Salt Lake City, Utah | San Antonio, Texas | Southlake, Texas | Tampa, Florida
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ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.


JOB DESCRIPTION SUMMARY

This role ensures that consistent performance results are achieved through the successful implementation of comprehensive programs, initiatives, and strategies related to regional and national maintenance operations. This role is responsible for supporting all aspects of the company's maintenance and engineering programs, ensuring the optimal functioning of equipment, facilities, and systems. This role involves developing and implementing strategies to maximize efficiency, minimize downtime, and manage budgets while adhering to company standards and regulatory requirements.

JOB DESCRIPTION

  • Manages maintenance responsibilities in a national portfolio of properties and provides direction to Regional teams.

  • Prioritizes and scopes operational excellence projects to improve maintenance quality and process efficiency across the portfolio.

  • Works closely with senior leadership within assigned division to develop action plans for maintenance operations.

  • Leverages data to perform analytical analysis of problems to identify and justify corrective actions or programs.

  • Maintains adherence to company programs, safety programs, OSHA, insurance and licensing programs, all regulatory programs and inspections for the division.

  • Scans the market to identify new and emerging trends in maintenance operations.

  • Creates and oversees preventative, predictive, and corrective maintenance programs. 

  • Controls and allocates resources for maintenance and engineering operations. 

  • Manages, mentors, and trains maintenance and engineering personnel. 

  • Oversees the planning, execution, and completion of maintenance and engineering projects. 

  • Ensures that equipment is operating efficiently and effectively. 

  • Works with contractors and suppliers to ensure the timely and cost-effective delivery of maintenance and engineering services.

  • Identifies, builds, tests, and rolls out new maintenance/engineering initiatives regionally and nationally.

  • Provides support and management of policies and procedures related to maintenance, facilities, and engineering for the organization.

  • Identifies, evaluates, mitigates, and monitors operational and strategic risks.

BASIC KNOWLEDGE & QUALIFICATIONS:

  • Bachelor’s degree from an accredited college or university preferred in Facilities Maintenance, Construction, Real Estate or related fields

  • 5 years minimum of supervisory experience plus a minimum 7 years experience in all aspects of property maintenance operations, capital projects management, or property renovations operating within a multifamily environment is preferred

  • Ability to read and comprehend financial statements, such as profit and loss statements, general ledgers, budgets, etc.

  • Ability to leverage data to perform analytical analysis of problems to identify and justify corrective actions or programs

SPECIALIZED SKILLS:

  • Building system commissioners experience preferred

  • Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents

  • Current driver’s license and automobile insurance

  • Other license and/or certifications as required by state law

  • Knowledge of federal fair housing laws and any applicable local housing provisions

TRAVEL / PHYSICAL DEMANDS:

  • Team members primarily work in an office environment but may be required to make property site visits and inspections and be exposed to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

  • Frequent travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

  • Job demands may require occasional heavy lifting, up to 25 pounds (11.4 kg)

#LI-RF1

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

  • 401(k) with Company Match up to 6% of pay after 6 months of service.

  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

  • Employee Assistance Program.

  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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