Managing Director, Operational Risk Management
R0118364 City Office Atlanta Charleston, South Carolina | Atlanta, Georgia
Overview
Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best as what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
Job Responsibilities
JOB DESCRIPTION
Lead Risk Management Team:
• Build and develop capabilities across the team. Adequately resource and empower the team to ensure business objectives are met.
Risk Assessment and Analysis:
• Conduct comprehensive risk assessments assets insured through the Master Insurance Program and, considering various factors such as project scope, location, regulatory requirements, cat exposures and environmental considerations.
• Analyze portfolio risks, third-party liabilities, and other factors that may impact the Master Program.
• Conduct comprehensive risk assessments and measure exposures to adequately place professional lines coverages.
• Oversee insurance captive and strategically manage usage and exposures within the captive.
• Manage insurance brokers to negotiate favorable terms, coverage, and premiums for insurance policies. Ensure adequate service and resources are in place with broker and vendor partners.
• Manage integration of mergers and acquisitions into global insurance programs by evaluating and securing appropriate coverage, providing post-acquisition integration support, and ongoing claims management.
• Demonstrate an understanding of comprehensive risk management to business areas, including vendor and merchant contract reviews, explanation of coverages, and recommending appropriate insurance requirements, and supporting loss control activities.
• Ensure risk management tools and systems are in place to manage information required for efficient day-to-day operations, analytics, workflows, exposure analysis, SOV and carrier data.
Claims Management:
• Oversee the claims management process, working closely with project managers, contractors, insurance providers, and third-party vendors to facilitate efficient and fair claims resolution.
• Ensure compliance with insurance policies and regulatory requirements during the claims process.
• Coordinate with EH&S to identify and mitigate claims trends and other loss exposures.
Contract Review and Compliance:
• Review contracts to identify and mitigate potential risks through appropriate insurance coverage.
• Ensure company and assets comply with insurance requirements stipulated in contracts and legal regulations.
Strategic Planning:
• Develop and implement strategic risk management plans and reporting, aligning with the organization's overall risk tolerance and business objectives.
• Provide recommendations to senior management regarding risk mitigation strategies and insurance coverage enhancements.
Communication and Collaboration:
• Communicate effectively with internal stakeholders, including asset managers, safety teams, finance teams, legal teams, and executives, to ensure a cohesive risk management approach.
• Collaborate with external parties, such as insurance brokers, underwriters, and regulatory authorities, to stay informed about industry trends and regulatory changes.
• Lead with data driven strategy.
Basic Knowledge & Qualifications:
• Bachelor's degree in Risk Management, Insurance, Business, or a related field. Master's degree or relevant professional certifications (e.g., ARM, CRM, CPCU) may be preferred.
• 15+ years proven experience in risk management and insurance, with international experience. Preferably in multi-family real estate.
• Strong knowledge of industry regulations, insurance products, and risk management principles.
• Experience utilizing captive insurance vehicles and other risk finance methods to retain losses.
• Excellent negotiation and communication skills, with the ability to interact with diverse stakeholders. Strong executive presence.
• Analytical mindset and proficiency in data analysis tools to assess and quantify risks.
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.
Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.
Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.
Robust Benefits Offered for Full-time Team Members:
Medical, Dental, Vision, Life
401(k) with Company Match (eligibility required)
Short-term & Long-term Disability
Critical Illness/Accident/Hospital Indemnity Plans
Employee Assistance Program
Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave
For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Success Profile
What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.
- Professional
- Risk-Taker
- Detail-oriented
- Collaborative
- Strategic
- Communicator
Trending
xMeet our people and discover how you can make an impact providing a home to people across the world.
"Working at Greystar has been an eye opening experience. From day one my supervisors have been enthusiastic and attentive to everything I need to be great at my job. I feel appreciated and know that I’m an important asset to them. Everyday I’m encouraged to improve my knowledge and develop new financial skills while being excited to do so. I was also nervous transitioning from the Marine Corps into the civilian workforce, but with the support of the Greystar accounting family that transition has been much easier."
- Adam
Benefits
Healthcare
Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options
Retirement Planning
Flexible Spending Accounts and Employer-matched 401(k) plans are offered
Paid Time Off
Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays
Paid Parental Leave
Maternal and paternal paid leave is available for the birth or adoption of a child
Professional Development
Ongoing support is available for career advancement opportunities in addition to corporate training programs
Employee Assistance
Program
Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you
Note: Outlined benefits may vary by international region.
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