ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Property Operations Manager has overall responsibility for on-site operations, including leasing management, day-to-day activities and property resources to achieve established financial and operational objectives. The focus is on building a vibrant, innovative, safe and welcoming community in which our residents enjoy being involved.

JOB DESCRIPTION

Key Role Responsibilities

• Coordinates the properties' daily activities and resources to achieve and exceed established financial and operational goals.
• Oversees the rental management process.
• Works with the company's marketing and sales department to develop local marketing and leasing strategies.
• Actively seeks interaction and contact with residents to proactively improve service delivery and ensure community events enhance the overall resident experience.
• Achieves targeted revenue by ensuring rent, utilities and other fees are collected and accounted for in a timely and accurate manner.
• Supports the creation of annual budgets.
• Creates, approves and submits orders and processes invoices.
• Plans and organizes the rental processes on site.
• Leads the team to create positive, memorable experiences by exceeding the expectations of all residents. Proactively strives for continuous improvement through feedback.