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US Concierge - The Towers at Rincon

R0069674 San Francisco, California

Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best as what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

  • Full-Time
  • Mid-Level
  • No

Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Reliable
  • Professional
  • Problem-solver
  • Organized
  • Responsible
  • Resourceful

Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

Retirement Planning

Flexible Spending Accounts and Employer-matched 401(k) plans are offered

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance
Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary for international team members.

Job Responsibilities

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.


JOB DESCRIPTION

  • Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
  • Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. 
  • Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
  • Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
  • Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
  • Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
  • Assists the community team with scheduling, planning and organizing resident activities and programs. 
  • Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors. 
  • #LI-JG1

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary.  Once eligible,  team members may participate in the 401k plan.  Regular, full-time team members are also offered a  range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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