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Supplier Support Engagement Specialist

R0079774 Remote


Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best as what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Professional
  • Risk-Taker
  • Detail-oriented
  • Collaborative
  • Strategic
  • Communicator



Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

Retirement Planning

Flexible Spending Accounts and Employer-matched 401(k) plans are offered

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

Job Responsibilities

The Supplier Support Engagement Specialist - Supplier Compliance position supports general features and functions of the company's Supplier Compliance software application. Collects initial problem details and communicates up, assists with data entry and basic audits. Possesses a general understanding of policies and procedures, and user interface functions.


1. Complete and resolve Service Desk requests, and incidents (with the timeframe/goals established by the department). Supports standard property, user, and supplier attribute updates, and routine daily/weekly tasks.

2. General knowledge of supplier compliance policies and procedures and enforces adherence to policies, and troubleshoots workflow issues. Collects details for reported system issues, and effectively communicates to Engagement Specialist I & II.

3. Add, edit, and deactivate user credentials as needed.

4. Performs basic audits, and data entry related to planned and unplanned projects and tasks. Uses, updates, and recommends standard responses for common requests or issues.

Knowledge, Skills, Abilities:

·College degree in Information Systems or related field, and/or equivalent experience preferred.

·Two or more years of demonstrated ability working on software support/implementation projects, development activities, and overall database administration.

·Must have knowledge of standard business analysis, business process definition and project management concepts and tools.

·Demonstrated ability to read, write, and communicate effectively to prepare and explain financial data to executive and senior managers, team members, and internal and external clients, business contacts, and customers.

·Employment history that demonstrates the application and usage of an accounting and financial background sufficient to comprehend basic accounting principles.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary.  Once eligible,  team members may participate in the 401k plan.  Regular, full-time team members are also offered a  range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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