The Senior Director leads the learning and development (L&D) strategy and delivery across Greystar Europe. They will work collaboratively to cultivate and foster a high-performance L&D team and take responsibility for driving the agreed strategic functional objectives that support the achievement of the organisation’s key people and business goals, including team member engagement, team member performance, professional & leadership development, team member retention, and core learning activities. Although this role predominantly focuses on Europe, the Senior Director also supports the delivery of our learning system to our broader international business.

JOB DESCRIPTION

• Design, develop, and deliver a L&D roadmap that meets the short, medium, and long-term objectives of the business through consultation with organisational leaders the wider regional, and global, People & Culture (P&C) team.
• Build effective and collaborative working relationships with senior leaders and subject matter experts to understand organisational L&D needs and then develop customised strategies and curricula to address these needs and drive continuous improvement.
• Responsible for overseeing the creation and distribution of business-related learning content for internal team members, including skills-based training, culture, pillars and values training and onboarding content.
• Devise and implement solutions to grow our internal talent by designing and delivering comprehensive team member development programmes, including leadership development, DEI, technical skills training, performance management, and career development.
• Work collaboratively with the broader P&C team to support talent reviews, assessment processes and succession planning initiatives.
• Research latest development in management, leadership and organisation development areas to serve as a subject matter expert and consult to the business regarding critical people issues.
• Overall ownership and management of Greystar’s international learning platform and other vendor relationships as appropriate.
• Track, evaluate and report on the success of L&D programmes to senior organisational leaders.
• Lead the design of learning solutions with a strong emphasis on blended journey approach (workshops, e-learning, video learning, networking, on-the-job support etc).
• Manage the L&D budget, making data-driven recommendations to ensure the most effective allocation of resources and ROI for the organisation.
• Embed a culture of high performance and continuous improvement within the L&D function to ensure processes and practices are continually evaluated, adapted, and improved upon.
• Ensure that the L&D offering at Greystar is visible, understood, and valued in all areas of the organisation.

Knowledge & Qualifications

• Qualification in HR or Organisational Design/Psychology preferred.
• Qualification in MBTI/DISC/coaching for 360 feedback preferred.
• Excellent verbal and written English.
• Another European language preferred (French, Spanish, German, or Dutch).

Experience & Skills: 

• Significant L&D experience within a similar commercial environment; operating at a senior level with proven leadership development experience across Europe.
• Demonstrable experience having led successful L&D team across multiple markets.
• Strong background in leadership development and confidence in coaching senior leaders.
• Experience in adoption of learning programmes; with clear success metrics.
• Demonstrable success in partnering with senior leaders to diagnose, develop, and implement interventions that drive organisational effectiveness.
• Exceptional stakeholder management and engagement skills.
• A commercial, business-oriented approach to L&D initiatives.
• An individual with an innovative, creative, and progressive view of L&D.
• Experience in budget management.
• Demonstrated project management skills to develop and execute a project plan that involves curriculum development from conception through implementation and evaluation.
• Excellent written, oral and positive interpersonal skills required; ability to communicate effectively and engage Team Members at all levels across the business.