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Community Assistant - Student Living

R0073359 Berkeley, California

Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best as what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

  • Full-Time
  • Mid-Level
  • No

Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Reliable
  • Professional
  • Problem-solver
  • Organized
  • Responsible
  • Resourceful

Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

Retirement Planning

Flexible Spending Accounts and Employer-matched 401(k) plans are offered

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance
Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary for international team members.

Job Responsibilities

Part-Time

The Community Assistant (CA) works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.


JOB DESCRIPTION

1.    Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.

2.    Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.

3.    Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.

4.    Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.

5.    Answers incoming calls and sets appointments for prospects to tour the property.

6.    Performs on-campus marketing outreach to generate Community awareness and qualified traffic.

7.    Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.

8.    Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.

9.    Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for 
which the CA will be paid a specified minimum number of hours plus any actual hours which exceed the standard 
minimum hours. Responds to after-hours emergencies within a required period of time. At least one on-call shift per 
week is expected; however, the schedule is determined at the site level.

10.    Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

11.    Must be available to work a minimum of 10 hours per week.

12.    Must be enrolled at a local university and be in good academic standing.
13.    Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.

14.    Other duties as assigned.

#LI-WR

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary.  Once eligible,  team members may participate in the 401k plan.  Regular, full-time team members are also offered a  range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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