The Data Analyst will work within their team and in collaboration with business stakeholders to determine reporting requirements. They will serve as the liaison between business and technology to bridge the gap for understanding the overall business goal and value with currently available and new data assets. They will work with the business to establish financial and operational success metrics, determine baselines to define post go-live implementation success, and track metrics during pilot and scaling of different programs. This position sits within a team that is leading the way for digital innovation for our communities and residents, with the overall goal of increasing our residents’ experience in a more positive and digitally enabled way. The Data Analyst will support the team with planned and ad-hoc analyses of internal Greystar datasets, as well as some external datasets and digital solutions to support decision making within the team. As the team expands, this team member may also be asked to advise and coach Junior Data Analysts. They will report into the Director of Analytics and ultimately to the head of the program. The Data Analyst has six major focus areas within their team:

• Trusted Subject Matter Expert: Execute projects and requests to meet defined deadlines, providing input and direction for stakeholders beyond simple task completion
• Analytical Problem Solver: Analyze data to track baseline and pilot impact along with ad-hoc analyses as requested by business stakeholders
• Data Subject Matter Expert: Engage and align with the Enterprise Data Analytics and Operational Analytics team to assure that all datasets are available and validated to ensure accuracy for stakeholders
• Stakeholder Coordinator: Coordinates with data stakeholders to gather the datasets required for analysis
• Engaged Communicator: Communicates analysis results in terms of business insights and leverages them for team decisions

Ideal candidates will be excited to learn new techniques for understanding and improving the resident experience while leveraging their experience in the aforementioned focus areas to measure and track the impact of the team.

JOB DESCRIPTION

Essential Responsibilities:

1.    Determine business team reporting needs, working with business and technology / data stakeholders to gather requirements, determine current data availability, and feasibility
2.    Validate identified datasets for accuracy through analysis and coordination with Greystar data engineering teams
3.    Design pilot measurement plans by working with technology teams to ensure data flows are established
4.    Analyze operational and survey data to determine APEX metric baselines and program impact
5.    Present synthesized insights and impact analysis to the APEX team and relevant leaders within the business
6.    Synthesize existing data for team ideation and prioritization sessions and leverage with team in solution design
7.    Partners with operations leaders to communicate the insights and recommendations based on data
8.    Contribute to building measurement and analytics expertise, tools, and processes in-house to enable high-quality analytics across the data team members

Knowledge, Skills, Abilities:

• Academic background in a quantitative or related field (e.g., Analytics, Applied Mathematics, Economics, Statistics)
• Experience with visualization tools, such as Power BI, Tableau, Qlik, etc.
• Experience building and manipulating data models within Power BI, using DAX and SQL to massage datasets into a usable state for visualization
• Experience or interest in using python, R, or other programming languages for data wrangling, automation, and machine learning (e.g., classification, clustering, response prediction, sentiment analysis, A/B testing)
• Experience understanding, processing, analyzing, visualizing, and communicating complex data sets to technical and non-technical audiences, tailoring your message to show business value and impact by understanding the goal and your audience
• Experience designing statistically valid experiments to test and prove hypotheses, understanding the difference between correlation and causation to help drive the business forward without making unnecessary assumptions
• Experience or understanding of Agile product development and design thinking to execute based on defined timelines
• Ability to operate efficiently in a remote working environment through proper organization, communication, and execution to meet the business needs – prior remote working experience a plus

The base compensation rate will vary based on education, experience, skills, and geographic location, as applicable.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their salary. Team members may also participate in the 401k plan, once eligible. Regular, full-time team members are offered a range of medical, financial, and other benefits from which to choose.

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.